BEFORE YOU BOOK

HERE ARE A FEW THINGS YOU SHOULD KNOW

BOOKING INFORMATION
Appointments for beauty services in the shop can be made by booking online or by calling the shop directly. All freelance inquiries for the owner must be made by phone or by email before a booking is confirmed.

BOOKING POLICY
At Midwest Beauty House, we strive to provide exceptional service and accommodate our clients to the best of our ability. To ensure a smooth and efficient scheduling process, we have implemented the following cancellation policy:

24-HOUR CANCELLATION NOTICE
We require a minimum f 24 hours’ notice for any appointment cancellations or rescheduling.

50% CHARGE FOR LATE CANCELLATIONS
If a cancellation occurs after the 24-hour window, a fee equivalent to 50% of the scheduled service will be charged. This fee helps compensate our stylists and cover the costs associated with the reserved time.

100% CHARGE FOR NO-SHOW
No-shows (failure to provide any notice to the salon) will result in a charge equivalent to 100% of the scheduled service. This policy is in place to respect the time and effort of our stylists and to minimize disruption to our salon schedule.

HOW TO CANCEL OR RESCHEDULE
Clients can cancel or reschedule appointments in the following ways:

  • Utilize the link provided in your confirmation text/email to choose a new available day/time that works best for you

  • Reschedule via your Meevo profile (Click Log In in upper right corner) 

  • Send an email to info@midwestbeautyhouse.com

  • Text the MBH dedicated text line: 608-707-0900

  • Call MBH at 608-230-6556

We understand that emergencies and extreme unforeseen circumstances may arise. In such cases, please contact us by email at info@midwestbeautyhouse.com as soon as possible to discuss your situation.

POLICY ACKNOWLEDGMENT
By booking an appointment with Midwest Beauty House, clients acknowledge and agree to adhere to the terms of this cancellation policy.

We appreciate your understanding and cooperation. If you have any questions or concerns, please feel free to contact us. Thank you!